The properties panel of the email border event is displayed on the right side of the process modeler.
Properties
Name
Event name. It is displayed in the process next to the graphic element that represents the event.
Description
Field that allows documenting the event.
Priority
Execution priority assigned to the event. It is reported as an integer, with 0 being the highest priority. If the event performs the action mark event as processed, events with lower priority are not executed.
Interrupting
The email border event is always interrupting. This means that if the established conditions are met, the event actions are executed and the case follows the event output flow.
Enabled
Indicates that the event is enabled to receive emails and execute if applicable.
Conditions
Allows to define conditions to be met for the email event to be executed.
Actions
They are the actions that are carried out automatically when the event occurs.
•Move Case
The case affected by the event moves on to the next activity.
•Attach file
Allows to attach a file to the case.
Parameter |
Description |
|---|---|
Email attachment |
Position number of the email attachment that is attached to the case. (*) |
Depends on the previous execution |
Indicates if the action is executed only when the previously defined actions were executed successfully.(*) |
Note: The parameters selected with (*) are mandatory.
•Attach form
Allows to relate a form to the case.
Parameter |
Description |
|---|---|
User Code |
If it is not reported, the current user is assigned. |
Values map |
Report <field1><value1><field2><value2>…, |
XML |
File path that contains the XML. |
Annex Type |
Annex type attached (*). |
Create version if it exists and if it is unique |
If when attaching the form, it already exists and is unique, a historical version of it is previously created. |
Reset previous form and it is unique |
Indicates that if there is a form associated with the case and it is unique, data is deleted from it. |
Depends on the previous execution |
The action is executed only if the previously defined actions were executed successfully.(*). |
Note: The parameters marked with (*) are mandatory.
An automatic response is sent to the email received indicating that it has been processed.
Parameter |
Description |
|---|---|
Depends on the previous execution |
Indicates if the action is executed only when the previously defined actions were executed successfully (*). |
Note: The parameters marked with (*) are mandatory.
Examples of Use
In the "Refunds with Possibility of Cancellation" process, if the applicant notices a mistake in the request sent, they can send an email to cancel it, as long as it has not been approved yet.
