In 1 month, Flybondi achieves the elimination of manual work and improves the efficiency of its operations

◄ Customer Stories

In 1 month, Flybondi achieves the elimination of manual work and improves the efficiency of its operations

The leading Argentine airline known for its ultra-low-cost tickets has achieved significant results in managing its processes. And it did so in a very short time!

Facing increasing demand for its services, FLYBONDI has eliminated manual work from its operations and begun to respond more efficiently to its customers' needs. With Deyel, they found the ideal platform to carry out the automation of their business processes swiftly and securely.

Argentina's most popular airline took flight in 2018, offering quality services at low cost and democratizing air travel.

Thanks to its continuous expansion, it became the second-largest airline in the country and one of the fastest-growing in Latin America, increasing its workforce from 400 to 1500 employees in just one year.

This rapid expansion highlighted challenges in customer service, process efficiency, and management indicator visibility. This prompted the company to seek a process automation tool that could adapt to its specific requirements across departments and users, without the need to modify existing procedures.

With Deyel, they found what they were looking for: the ability to generate automatic processes from their already established workflows.

“The Deyel team was able to accurately interpret where we stood, what we needed, and understand those particularities that make us different from other companies, and thus translate them into applications tailored to our needs, 'with our DNA' as we like to say, and making them user-friendly so that all departments can easily integrate them into their dynamics.
This was the great contribution that has left us so satisfied and continues to work with Deyel.”

Andres Baridon Brown
Purchasing Manager at Flybondi

What did they achieve with Deyel?

A highly agile solution tailored to Flybondi's pace.
Specific functionality tailored to the company's needs and operations.
Cost-effective solutions for the Latin American market.
An optimistic vision for scaling towards more complex processes.

Using Deyel, they had an application in production within the first month. Currently, all of Flybondi's requirements, from services to goods, go through processes created with Deyel, providing them with complete global visibility and covering a wide range of corporate needs, from onboard food products to specific requirements of each airport and its staff, payroll systems, and hiring psychotechnical services for human resources.

“Every need that translates into a spreadsheet helps the company redefine it into something as simple as a process created with Deyel. A vast array of possibilities in a context of such significant growth.”

Nicolas Carstens
Procurement Analyst at Flybondi

How straightforward was it for them to work with Deyel?

The ease of understanding with the Deyel team, the acceleration of application delivery time by 80%, and the independence from requirements with specialized skills made the new Deyel applications quickly and easily adopted by users at Flybondi. This allowed Flybondi to avoid potential rejection scenarios typically associated with any implementation, which is nothing less than the flip side of any traditional development.

Organizations are made up of people, processes, and systems, and it's no coincidence that in 2022 Flybondi obtained Great Place to Work certification as one of the best places to work in Argentina."