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Documentation 8.6

Allows to define the sending of a message via the chat of Deyel. The message may include process-related form variables and functions that allow to incorporate links to case shows, to do lists, forms, application access links, among others.

 

 

V0025 - H&M_ManUsu_IconoOjoyTedisII_img1

 

An asterisk "*" on the label indicates that the property is required.

Properties

 

In addition to the properties shared with email sending and execution of rules, message sending actions have specific properties.

 

Sender

Indicates a Deyel user that sends the message. Allows to use the autocomplete function to select it.

 

Receivers

Indicates Deyel users that will receive the message. It is possible to select users or agents that return users at the time of execution. In both cases the autocomplete facility can be used to select them.

 

Message content

The text that makes up the body of the message is reported, this text can contain variables and functions. To select them, use their wizards C00041~1_img1 of variables and funcion_img1 functions.

 

For both senders and receivers, once the user has been selected, the chat facility V0025 - H&M_ManUsu_IconoOjoyTedisII_img2 can be used if the user is different from the one that is connected and the facility to display the user's profile V0025 - H&M_ManUsu_IconoOjoyTedisII_img3.

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