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Documentation 8.3

Set of properties that allow defining the columns that are initially displayed in the cases grid.

 

All of them have the following general characteristics.

 

Configuration Levels

 

•Installation

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•Application

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•Organizational Unit

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•User

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Dynamic

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Encrypted

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Possible Value

•Yes (Predetermined)

•No

 

Configurable Properties

 

 
Process name

 

Name

GridCaseProcess

Code

SHOW_PROCESS_CASES

 

 

Case description

 

Name

GridCaseDescription

Code

SHOW_DESCRIPTION_CASES

 

 

Chat

 

Visualizar acceso a la conversación asociada al caso.

 

Name

GridCaseChat

Code

SHOW_CHAT_CASES

 

 

Name of the current activity

 

Name

GridCaseActivity

Code

SHOW_ACTIVITY_CASES

 

 

Case start date

 

Name

GridCaseHome

Code

SHOW_BEGIN_CASES

 

 

Responsible for current activity

 

Name

GridCaseResponsible

Code

SHOW_RESPONSIBLE_CASES

 

 

Expiration of the current activity

 

Name

GridCaseExpiration

Code

SHOW_EXPIRED_CASES

 

 

Case priority

 

Name

GridCasePriority

Code

SHOW_PRIORITY_CASES

 

 

Case completion

 

Fecha de finalización del caso.

 

Name

GridCaseEnd

Code

SHOW_ENDED_CASES

 

 

Start of current activity

 

Name

GridCaseHomeActivity

Code

SHOW_BEGINACT_CASES

 

 

Case status

 

Name

GridCaseState

Code

SHOW_STATE_CASES

 

 

Case identification

 

Name

GridCaseCase

Code

SHOW_CASE_CASES
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